what does a coo do

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What Is a Chief Operating Officer? A Plain-Language Guide for Small Businesses

SBM Editorial Team / January 9, 2026

What is a chief operating officer, and does your small business need one? This guide explains the COO role in plain language, with examples from companies under 200 employees, not Fortune 500 theory.

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Leadership & Management

What Does a COO Do? The Complete Guide for Small Business Owners

SBM Editorial Team / January 8, 2026

What does a COO actually do at a small business? This guide covers daily responsibilities, the CEO vs COO distinction, and how the role changes by company size. No Fortune 500 theory.