coo definition

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What Is a Chief Operating Officer? A Plain-Language Guide for Small Businesses

SBM Editorial Team / January 9, 2026

What is a chief operating officer, and does your small business need one? This guide explains the COO role in plain language, with examples from companies under 200 employees, not Fortune 500 theory.

Hero banner showing the title 'What does a COO do? The complete' on a dark blue background with a small 'MANAGEMENT' badge in the top-left, promoting a management guide.

Leadership & Management

What Does a COO Do? The Complete Guide for Small Business Owners

SBM Editorial Team / January 8, 2026

What does a COO actually do at a small business? This guide covers daily responsibilities, the CEO vs COO distinction, and how the role changes by company size. No Fortune 500 theory.